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Introduction

KeolisAmey Docklands, a joint venture between Keolis and Amey operate and maintain the Docklands Light Railway (DLR).

VMT has worked extensively in the past with KeolisAmey within their Greater Manchester Metrolink Operation.

The Challenge

KeolisAmey Docklands initially contacted VMT as they wanted to professionalise a working Visual Management board that they already had in situ at the depot. VMT took the opportunity to share information on the previous Visual Management Centre projects we had supplied for their sister company at Metrolink (Greater Manchester).

This inspired and gave the DLR team an opportunity to enhance what they were currently reviewing and displaying on the existing board. VMT believe strongly in the sharing of knowledge of lean and Visual Management best practice.

 

The Solution

Concept – The DLR team reported back with elements that they
would like to add to their Visual Management Centre these included a screen for reviewing and sharing detailed photo/video/reporting information, 5S Management and detailed escalation to management. To ensure the solution both worked in the space available and had a suitable technical specification, VMT supplied a 3D graphic visual of the Visual Management Centre for the DLR team to review and approve.

 

 

The Visual Management Centre was delivered and assembled onsite by VMT. The Centre has “wings” on castors to enable efficient use of the space and maximise the possibilities for usable board space. All boards are magnetic which allowed VMT to supply magnets for road management around the depot.

The Visual Management Centre gives the depot team a focal point for team meetings and discussion. Key information is displayed and not hidden away in folders or on computers. Anyone can work through the information displayed and understand current operational status on the depot.

The Results

“Initially we were just looking to create a more professionalised version of the Management Board that was already in use onsite. After contacting VMT they shared information of best practice being used at other Rail depots to give us inspiration to develop our own  Management centre. This solution has given us a focal point for daily management of the site operations, team meeting, 5S management and area for issue escalation. The solution and service VMT provide is flexible, professional  and they are on hand to help with any issues”

Sami M’hamdi

KIHM Project Deployment Coordinator